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We Need Computers with Empathy

An emerging trend in artificial intelligence is to get computers to detect how we’re feeling and respond accordingly. They might even help us develop more compassion for one another.
by Rana el Kaliouby

I was rehearsing a speech for an AI conference recently when I happened to mention Amazon Alexa. At which point Alexa woke up and announced: “Playing Selena Gomez.” I had to yell “Alexa, stop!” a few times before she even heard me.

But Alexa was oblivious to my annoyance. Like the majority of virtual assistants and other technology out there, she’s clueless about what we’re feeling.

Read more on technologyreview.com.

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