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Using chatbots to help people avoid legal fees

Joshua Browder is determined to upend the $200 billion legal services market with, of all things, chatbots. He thinks chatbots can automate many of the tasks that lawyers have no business charging a high hourly rate to complete. “It should never be a hassle to engage in a legal process, and it should never be a question of who can afford to pay,” says Browder.

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