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Artificial Intolerance

by Nanette Byrnes

For five months in 2011, a robot wheeled around an office building at Carnegie Mellon University delivering bananas, cookies, and other afternoon snacks to workers. With wide-set eyes and a pink mouth, Snackbot had a friendly look, but it was prone to mistakes. Long delays in conversations with workers were common. Sometimes the system running Snackbot froze…

Read more on technologyreview.com.

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